Ford

704 Martin F. Gibbons Blvd.
Directions Dickson City, PA 18519

  • Sales: (888) 550-3720
  • Service: (888) 546-4975
  • Parts: (888) 692-2417

Ford Door Latch Recall 16S30 (Advanced Notice)

REASON FOR THIS SUPPLEMENT
Affected Vehicle: Vehicles that were originally intended to be included in the regional program have been added to this safety recall. Accordingly, the regional program will not be activated for any of the affected vehicles.

Parts Timing: Parts are expected to be available in sufficient quantities to begin repairing vehicles in the second quarter 2017.

AFFECTED VEHICLES
 Vehicle   
 Model Year
 Assembly Plant
 Build Dates
 C-MAX 2013-2015 Michigan

 January 19, 2012 through

January 31, 2015

 Escape 2013-2015 Louisville

 October 5, 2011 through

January 31, 2015

 Focus 2012-2015 Michigan

 August 1, 2010 through

January 31, 2015

 MKC 2015 Louisville

 August 20 ,2013 through

January 31, 2015

 Mustang

 2015

 Flat Rock

February 11, 2014 through

 April 30, 2015

 Transit Connect
 2014-2016


 Valencia (Spain)

 August 1, 2013 through

February 1, 2016

 
REASON FOR THIS SAFETY RECALL In the affected vehicles, the pawl spring tab in a side door latch may break, which will typically prevent the door from latching. A door that opens while driving increases the risk of injury.As a result of ongoing discussions with the National Highway Traffic Safety Administration, Ford is including all affected vehicles in all 50 states and U.S. Territories in this safety recall at this time.

SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER
Any new in-stock vehicles involved in this safety recall. Parts are expected to be available in sufficient quantities to begin repairing vehicles in the second quarter 2017.


CUSTOMER NOTIFICATION
Owner letters are expected to be mailed the week of October 3, 2016, advising owners that parts are not currently available to repair vehicles. Service should only be scheduled if an affected vehicle exhibits side door latching concerns. A follow up notification will be sent after repair instructions and parts ordering information have been provided to dealers.

OWNER REFUNDS

This safety recall must still be performed, even if the owner has paid for a previous
repair. Claiming a refund will not close the recall on the vehicle. Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this Advance Notice. Owners will be directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121-6251.
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